Monday

Social Media is Changing the World - Advertisers Need to Pay Attention!



To conclude the running theme throughout this blog, I have decided to focus this final blog post on the effects Social Media is having on the world, and thus it's affect on Advertising. 


Erik Qualman (2010), author of Socialnomics: How social media transforms the way we live and do business, created this short video comprising some 'mind-blowing' statistics about social media.


I think the most astounding fact in this video is about how long each medium took to reach 50 million users; 

  • Radio = 38yrs
  • TV = 13yrs
  • Internet = 4yrs
  • IPod = 3yrs
  • and Facebook alone took less than a year to reach 200 million users!
Social media has very quickly become an integrated part of our everyday lives; it has changed the way we communicate, our attitude towards things, and even our culture

Social Media has affected how we consume the media

Remember the days before Social Media, even before the Internet. The days when we watched television on a TV, and listened to radio shows through a radio. Each medium had it's own separate media vehicle. 

Well, not anymore. People are using the Internet for a whole range of things. 



Take news for example. The traditional method of receiving information about current events was Newspapers and Television News broadcasts. But in today's digital age the way to be up-to-date is online. 

"The drivers of online news include technology, changing media use, new business models and new Internet intermediaries, and social factors such as increased mobility and participation in the creation of online content." (OECD, 2010)

Whats more Social Media has become a prominent part of online news. "More Americans get their news from the Internet than from newspapers or radio, and three-fourths say they hear of news via e-mail or updates on social media sites." (Gross, 2010) "We no longer search for the news; rather, the news finds us." (Qualman, 2009) 


If society continues to use the Internet in this way, will everything end up online. Will it mark the end for newspapers? I believe it will, and newspaper companies need to drastically rethink their business plans to incorporate online in preparation for when (not if) newspapers are no longer needed. 


Print Advertising, however, is not dead; not yet anyway. It has it's audience (generally an older audience), and it continues to be a successful means for reaching them. But the future for print advertising is limited, and with the next generation being extremely digitally savvy; online will one day take over.


" Members of Generation Y grew up with the Internet and personal computing technology. Because of this experience, they are called 'digital natives' " (Knoll Inc, 2010)

Social Media is affecting the Media Landscape

The media industry as we know it is run by men, and thus largely consists of masculine ideology.


 "Since the 1960s, feminists have argued that 'it matters who makes it'. When it comes to the mass media, 'who makes it' continues to be men" (Media Awareness Network, 2010)

The users of Social Media, however, are predominantly female.


So if online is the new offline media, and social media is dominating online, and women are ruling social media...
ARE WOMEN NOW IN CONTROL OF THE MEDIA?

Johanna Blakley muses on this idea in her TED talk; Social Media and the end of gender. 

"[Women] truly dominate the social media space, which is a space that's having huge impact on old media. The question is what is this impact going to have on our culture? And what is it going to mean for women? " (Blakley, 2011)


There is the potential for the whole media industry to be altered as a result of the growth of Social Media. Personally, I am excited for this change (Should it happen). 

So what affect would this have on the advertising industry? With digital advertising becoming increasingly popular, and women being leading this online revolution; the first change would probably be more advertising being targeted at women. This could mean more advertising starring women, or more advertising using a more female ideology. As for the industry itself, it could potentially result in the hiring of more women in the advertising industry, and even more female media owners. 

Social Media is changing our Culture


Susan Greenfield thinks that social networking is turning us into babies, shrinking our attention spans, our ability to empathize, and eroding our identity. (Laurie, 2010) Vincent Nichols, the Roman Catholic Archbishop of Westminster, recently suggested that social networking causes increasingly “transient relationships,” is “dehumanising” community life and, as a consequence, we are “losing social skills.” (Daily Mail, 2009; Laurie, 2010)


I don't think this could be any further from the truth. Yes, Social Media perhaps produces some less than desirable qualities, but in my opinion the positives greatly outweigh the negatives. 


We have become incredibly social; we are interacting with family, friends, people we only know a little, people we don't know at all; and it is creating a very open, sharing atmosphere. It has also made us lazy, and impatient. As mentioned before we don't actively search for the media any more (particularly news), we wait for it to find us.


Advertisers need to take notice of this change, and implement their strategies accordingly. Consumers are no longer making the effort; brands are having to do all the work to establish themselves within the consumers lives; just putting your brand online isn't good enough. As a result, more precise and accurate research will have to be carried out to ensure that the campaign is successful, as there is an increased risk of it not being seen at all.





Social Media has taken the world by storm; and it is greatly affecting the advertising industry. It hasn't only changed the media environment, but it has also begun to alter culture itself; encouraging an open, social society. Whether it is a positive or negative thing is personal to each of us, but there's one thing for certain; there's no going back now!



Saturday

The Dangers of Social Media

‘To participate in online social networking is also about the act of sharing yourself – or your constructed identity – with others’ (Albrechtslund, 2008).

Social Media Sites such as Facebook, Twitter e.t.c have been hitting the headlines lately with horror stories about sharing too much of your life on these websites. 

Headlines such as this one from The Daily Mail;

How thieves can track down your address ONE MINUTE after you update Facebook and Twitter with your holiday plans.



Seems crazy, but our culture is changing from closed and private, to much more open, and shared. 


But how much is too much?


It is incredible how much information is stored about us on the web. Anyone could find anything about anyone; from date of birth, work history, family members, to credit card details, phone numbers, and addresses. 


You may not remember giving it, but the web never forgets!




I don't want to make Social Media seem evil; it really isn't. There are some great benefits that come from it.


On a personal level, Social Media is a great method of forming connections with other people. These could be long lost friends/relatives, work colleagues or personal influencers. 


Kevin Tofel, from Gigaom.com says;


"If you want to build relationships in a real-time fashion, then social networking is the tool to use. If you get additional value from such networks over and above connecting with people around the world, I say that’s a bonus."

The Benefits of Social Media for businesses is really about CSR (Corporate Social Responsibility). 

"Creating a CSR strategy has become a primary challenge for CEOs. Fortunately, social media can be an invaluable resource for companies willing to commit to becoming better corporate citizens."




So Social Media really does have some benefits. 


It is imperative, however, to remember that whatever information you put about yourself online, can be seen and used by just about anyone. We may be entering a more open, social culture, but that doesn't mean you should advertise yourself to the world!

Digital Activism





Activism is nothing new, it's a prominent part of 
our modern society. 




But what about the idea of Digital Activism..?


"The practice of using digital technology for political and social change"
(http://www.readwriteweb.com/archives/digital_
activism_an_interview_with_mary_joyce.php)


With the development of social media platforms such as Twitter, Facebook, MySpace, YouTube and blog sites, a debate is emerging about the potential for these Internet-based platforms to encourage a new breed of activists. (http://matt3010.wordpress.com/2009/10/07/social-networking-sites-encouraging-public-mobilisation/)  “Social media raises awareness like never before because it’s more accessible to larger audiences” (Jye Smith)





This diagram was developed by Mary Joyce, co-founder of Digiactive; an all-volunteer organization dedicated to helping grassroots activists around the world use the Internet and mobile phones to increase their impact.

She states that there are 3 groups when it comes to digital activism:

Doers are the Activists. The People writing the blogs, tweeting about the issues
Builders provide the infrastructure that makes digital activism possible, either by creating applications and institutions or by providing funds.
Thinkers collect, analyze, and disseminate information about what digital activism is and what it means.


These dimensions are evident within offline Activism also, but there just aren't the means to distribute the message like with digital.


Dan Shultz, author of A Digiactive Introduction to Facebook Activism (2008), explains why Facebook is a great social media platform for digital activism.


'The social basis of activism explains why  Facebook,  an  increasingly popular social  networking site,   is a natural companion for tech-savvy organizers.  Because of the site’s massive user base and its free tools, Facebook is almost too attractive to pass up'

However, he continues that it isn't such a perfect match after all:


Pros: How Facebook Can Help Activists
  • Lots of People Use Facebook
  • The Price is Right
  • Hassle-Free Multimedia
  • Opt-in Targeting
Cons: Why Facebook isn’t a Silver Bullet
  • Content on the Site is Disorganized
  • Dedication Levels are Opaque
  • Facebook isn’t Designed for Activism

So is digital activism taking offline activism's place? 

According to Nathan Bush, social media expert at DP Dialogue, digital activism falls short in changing bigger issues such as political situation – especially in countries with limited Internet access. 

For now, digital activism is still in its infancy - but I think we can expect big things in the form of digital activism in the future. 

Friday

Are Internet Cookies really a bad thing?


Everyone talks about Internet Cookies being an invasion of privacy, and 'evil internet stalkers'; but surely it is a benefit for the consumer, rather than a hindrance. 

How Cookies work:


So cookies are used to save preferences, and store information about your online behavior. 

Ok, the second part sounds quite scary, but if you think about it; if you've got nothing to hide, you've got nothing to worry about, and the first part really is a benefit. 

For example, 

Today I have logged onto various different websites, that have nothing in common, but on several of these sites their was an advert for Unite student accommodation. 

You could say it's just a coincidence, or that my internet activities are typical of any young person. 

But isn't that stretching it a little. 

Isn't it more likely that they knew I would be on these websites because they know me and my internet activities. 

Ok, so i'm not really selling the idea of cookies being a good thing, but advertising is going to be there no matter what you do. Wouldn't you rather it be about products/services you might actually be in interested in?


Johanna Blakley, Deputy Director of the Norman Lear Center (a media-focused think tank) at the University of Southern California, takes a similar point of view as myself:


"Even though that's still sort of creepy; there is an upside to having your tastes monitored. Suddenly our taste are being respected in a way that they weren't before; it has been presumed before."


Thursday

SEO. It's all about links!

Think of the search engines as a big election.  All the websites in the world are candidates.  The copy on your website is your campaign.  Links to your website are votes. The more votes (links) a candidate (website) has the more important it is and the higher its ranking.
 (Murray, 2005).

Firstly, What is Search Engine Optimization?

Definition: The term used to describe the marketing technique of preparing a website to enhance its chances of being ranked in the top results of a search engine once a relevant search is undertaken. (http://www.geemultimedia.com.au/glossary.asp)

Unlike Paid Search, SEO is an organic, free method of optimising your search engine performance. 


The way SEO works is by getting as many other websites to link to your site as possible. 



Gary Ruplinger, from ultimatetrafficblueprint.com, claims that 85% of the websites rank, isn't actually to do with the website itself; it's about Off-site factors, aka links. 


Now, lots of links is great, but just having links coming in from anywhere and everywhere is going to counterproductive. It's important to have good quality, one-way links, rather than irrelevant or reciprocal links.  

Quality links refers to related sites, rather than random ones. If your website is about horses, having links from other equestrian themed sites is quality. Having links from a graphic design site is not. 


(My Dad's Shutter & Blind Company. He has been working on SEO for his website.)

Type 'linkdomain:www.opennshut.co.uk' into yahoo and it shows that their are 511 links to this site. 

These include:
  • simplyshutters.co.uk
  • mybarnconversion.com
  • onlinefurniture.mylinea.com
  • astoundinginteriors.co.uk
  • itv.com/lifestyle/60minutemakeover
  • and many more.
All of these links (bar one you may argue) are relevant quality links. The link fro ITV is a strange link, but once you explore it becomes apparent that it is from the 60 minute makeover microsite, which opennshut has appeared on multiple times. 

For a small, family business; opennshut.co.uk has an impressive ranking for important keywords. 

8th for 'Shutters'
3rd for 'DIY shutters'
6th for 'wooden shutters'
e.t.c

And is was all done without spending a penny!

Sunday

A Seamless Brand

       
When thinking about seamless brands; Ben & Jerry's is the perfect example. 

The Ben & Jerry's 'hippy' personality is communicated on every product, every bag, and every napkin. From Free Range produce, to Fair Trade alliences; Ben & Jerry's use everything they can to spread their green messages.

"We believe that using business as a tool for social and environmental change is just as important as sourcing the finest ingredients to make our ice cream." (http://www.benjerry.co.uk/ourvalues/)


There are lots of brands using Twitter and Facebook, but there aren't many that actually listen, and even fewer who actually interact. Ben & Jerry's not only makes the effort to interact with people, but takes the time to acknowledge people's needs, and make them happy. 

I found this great example of Ben & Jerry's great social networking, between @Whatsnext, and @CherryGarcia, aka Jay, Ben & Jerry's Tweeter-in-chief.


'Whatsnext' tweets about her oral surgery, and ordering a week's worth of ice cream. 'cherrygarcia' replies on the same day (a Sunday no less!). 'Whatsnext' then received a letter and some vouchers through the post. (Below)


'Whatsnext' then blogged about her extremely positive experience with Ben & Jerry's; resulting in free positive promotion for the company. 


Adverts for Ben & Jerry's also reflect their green values and personality:

 

Sundae in the common is Ben & Jerry's answer to a summer festival. It comprises ice cream, music, and an experience with fair trade and ethical issues.


Throughout their brand, Ben & Jerry's keep their personality constant and clear. They are a truly inspirational brand that believes and supports the fair trade movement,  and standing up for the 'little guy'.

Will there be a day when we'll mourn the loss of our phones, like the loss of a loved one?

Augmented reality (AR) is a term for a live direct or a indirect view of a physical, real-world environment whose elements are augmented by computer-generated sensory input, such as sound or graphics.
(Wikipedia - Augmented Reality)

With the immense development of technology, it is now harder than ever to determine whether something is reality, or in fact computer generated. However, Augmented reality is not like virtual reality. It does not create a simulation of reality. Instead, it takes a real object or space as the foundation and incorporates technologies that add contextual data to deepen a person’s understanding of the subject.


Obviously, these augmented reality glasses aren't real, but it is seriously scary how close we are.

Lets use the example to mobile phones.  

About 60 percent of the world's population now use mobile phones, with approximately 4.1 billion mobile-phone subscriptions annually, according to a United Nations survey.

The report also found that internet use had roughly doubled, with use of the internet now at approximately 23 percent of the world's population, up from 11 percent in 2002.

Mobile phones are part of our everyday lives, but not only for communication.
 We also use our phones for:
      • Alarm
      • Camera, Video and Audio Recorder
      • Internet
      • Contact Information
      • Social Networking
      • Multimedia Messaging
      • Gaming and Applications
      • Music Player
      • Wallet (Purchases can be made online through your phone)
      • TV 
      • Bar code Reader
      • and much, much, much, much more...............

We use our mobiles instead of our address books, our laptops, our alarms, our cameras, e.t.c e.t.c. Putting all this value onto one object is crazy. They will become, if they're not already, the most important thing in our lives, then what happens if we lose it! Panic!

If phones continue to control our lives in this manner, they will eventually end up as a form of augmented reality. Our phones will affect our view on reality. I'm not saying this is a bad thing, but it's certainly a scary thought.